Claudia Swendseid, senior vice president, is a member of the Bank's Management Committee and provides executive oversight to the following functions at the Federal Reserve Bank of Minneapolis: FedACH Support Services, FedACH Central Operations Support, Customer Contact Center (CCC), CCC Registration Authority, Federal Reserve Consumer Help, FedLine Channel Products - FedMail and FedPhone, Information Technology Department, National Service Desk, Treasury Retail Securities Contact Centers Technical Support, Treasury Retail eServices Technology Support, Technology Project Standards Office, and Payments Information and Outreach Office. Claudia also serves as the senior officer sponsor to the Employee Diversity Action Council.
Claudia conducts industry relations on behalf of the Federal Reserve System, serving as a liaison to selected national banking associations and payments groups. She represents the Federal Reserve to the Accredited Standards Committee (ASC) X9 and serves as the vice chair of the X9 Board of Directors. As part of her outreach in the Ninth District, Claudia is a member of the Minnesota Women's Economic Roundtable.
Claudia joined the Minneapolis Bank in 1985 as a senior marketing research analyst in Business Development and has since worked in most financial services and support areas of the Bank. She was named assistant vice president in 1989, vice president in 1996, and senior vice president in 2000. She holds a bachelor of arts degree in English, humanities, and religion from Concordia College in Moorhead, Minnesota and a master's in business administration from the University of Minnesota.