Claudia Swendseid, senior vice president at the Federal Reserve Bank of Minneapolis, is a member of the Bank's Management Committee and provides executive oversight to the following functions at the Bank: Electronic Access Customer Contact Center (CCC), Information Technology Department, Enterprise Program Management Support Office, and Payments Information and Outreach Office. Claudia also leads the Support Office for the Financial Services Policy Committee, an executive body of the Federal Reserve Banks' overseeing Federal Reserve Financial Services, which includes ACH, cash, check, and funds and securities transfers. Claudia conducts industry relations on behalf of the Federal Reserve Banks, serving as a liaison to selected national banking associations and corporate payments groups. She represents the Federal Reserve to the Accredited Standards Committee (ASC) X9 and serves as the vice chair of the X9 Board of Directors. Claudia joined the Minneapolis Bank in 1985 as a senior marketing research analyst in Business Development and has since worked in most financial services and support areas of the Bank. She was named assistant vice president in 1989, vice president in 1996, and senior vice president in 2000.
She holds a bachelor of arts degree in English, humanities, and religion from Concordia College in Moorhead, Minnesota and a master's in business administration from the University of Minnesota.