The Federal Reserve continues to explore additional tools to allow banks to provide feedback. As part of that effort, this form allows banks or anyone in the public to send their feedback directly and anonymously to Ron Feldman, Executive Vice President, at the Federal Reserve Bank of Minneapolis.
This form does not replace the options Chairman Bernanke highlighted on Feb. 16, 2012 at the Future of Community Banking Conference for banks that want to discuss concerns with parties less vested in or engaged in the issues generating their concern. First, the Board of Governors has an ombudsman who “mediates complaints, facilitates appeals, and, where appropriate, refers matters to committees of the Board. We are … encouraging bankers to use the ombudsman for matters that cannot be resolved at the local level.” Second, the Federal Reserve Bank of Minneapolis has a formal appeals process. Banks can find a complete description of the process here.
Use the following form to send anonymous feedback to Ron Feldman, Executive Vice President at the Federal Reserve Bank of Minneapolis.