Consumer Resources

National Consumer Protection Week
March 1-7, 2009
"Nuts and Bolts: Tools for Today's Economy" National Consumer Protection Week 2009 focuses on giving consumers the tools they need to make smart financial decisions in today's market place. Information can help people get the most for their money, whether they are trying to stretch paychecks, find a quick fix for a spotty credit history, or tell the difference between a real deal and a potentially fraudulent product or service. Learn more about NCPW.

Want to file a complaint against a bank or learn more about banking functions?

The Federal Reserve Consumer Help website contains a wide variety of information for consumers about banking. In addition to providing detailed information on how to file a complaint against a bank or financial institution, the website provides useful information on mortgages, deposit accounts, consumer credit, and other banking topics.

Banks and Consumer Protection

A number of consumer protection laws and regulations cover many aspects of an institution's lending and deposit functions. For instance, laws and regulations govern what disclosures an institution must provide for consumers obtaining loans and for consumers opening deposit accounts. Other consumer protection laws prohibit institutions from discriminating in the lending process. Still others ensure that mortgage borrowers receive detailed information about their real estate loan transactions. The Federal Reserve Consumer Help website provides additional information regarding these laws and regulations.