Cash Services—Business Continuity Information

In the Event of a Business Disruption at the Federal Reserve

Federal Reserve Cash Services maintains comprehensive business continuity plans that will be activated in the event of a business disruption. The Federal Reserve Bank of Minneapolis' business continuity plans are aligned with those of other Federal Reserve Districts to support continuity of service. Please visit our national Cash Services business continuity page at http://www.frbservices.org/BizContinuity/ for more information.

If the normal provision of cash services is impaired, the Ninth District will notify its customers via the following methods: fax, e-mail, FedLine Web, DOS-based FedLine, and FedPhone Voice Response System.

Accessing Federal Reserve Cash Services

If your normal currency and coin ordering channels (e.g., FedLine Web and FedPhone) are unavailable, you can also place orders by contacting your local Federal Reserve office via telephone or fax. Please see the contact numbers provided below.

If a Ninth District Fed office becomes inaccessible for an extended period of time, your financial institution may be directed to place orders with other Federal Reserve offices. You may also be informed about restrictions on currency and coin orders and deposits, and may be directed to alternative pick-up and delivery points.

Cash Services Contact Telephone Numbers

If your normal currency and coin ordering channels are unavailable, please use the following contact numbers to place your orders.