Federal Reserve Cash Services maintains comprehensive business continuity plans that will be activated in the event of a business disruption. The Federal Reserve Bank of Minneapolis' business continuity plans are aligned with those of other Federal Reserve Districts to support continuity of service. Please visit our national Cash Services business continuity page at http://www.frbservices.org/businesscontinuity/index.html for more information.
If the normal provision of cash services is impaired, the Ninth District will notify its customers via the following methods: fax, e-mail, and FedLine Web.
If your normal currency and coin ordering channel is unavailable, you can also place orders by contacting your local Federal Reserve office via telephone or fax. Please see the contact numbers provided below.
If a Ninth District Fed office becomes inaccessible for an extended period of time, your financial institution may be directed to place orders with other Federal Reserve offices. You may also be informed about restrictions on currency and coin orders and deposits, and may be directed to alternative pick-up and delivery points.
If your normal currency and coin ordering channels are unavailable, please use the following contact numbers to place your orders.
| Minneapolis Office | ||
| Telephone orders - currency and coin | 612-204-5223 | |
| Fax orders - currency and coin | 888-297-6031 | |
| Customer Contact Center | 888-333-7010 | |
| Cash administration division | 612-204-5223 | |
| After-hours contact number (Law Enforcement) | 612-204-6000 | |
| Relocation site numbers | 612-204-5000 | |
| Helena Office | ||
| Telephone orders - currency and coin | 406-447-3931 | |
| Fax orders - currency and coin | 406-447-3932 | |
| Customer Contact Center | 888-333-7010 | |
| Cash administration division | 406-447-3931 | |
| After-hours contact number | 406-447-3910 | |
| Relocation site numbers | 406-447-3800 | |