Job Profiles

Position Descriptions

Learn more about where your skills could fit in as an employee of the Bank. While the listed positions may not have any current openings, their descriptions can help you determine how your background and interests are reflected in a sample of jobs at the Bank.

Business Analyst

Depending on the area in which the Business Analysts are located, responsibilities can vary from being technical in nature to being project driven. Business Analysts may test new systems/applications and manage system/application implementations or lead system workgroup projects and process improvement initiatives. This position generally requires a bachelor’s degree with project management and analytical experience.

Bank Examiner

The Supervision, Regulation and Credit Department focuses on ensuring the safety and soundness of financial institutions and the fair and equitable treatment of consumers. Bank Examiners play a critical role in ensuring that financial institutions are complying with banking laws and regulations and are utilizing sound practices to mitigate risks. The Supervision, Regulation and Credit department at the Federal Reserve hires various levels of bank examiner positions to participate in the examination of financial institutions and bank holding companies of varying size and complexity. We invest heavily in the training of examination staff to help individuals excel in identifying risk and analyzing supervised institutions.

Technology Roles

We have a large IT department that delivers and supports technology solutions for our business units. Positions generally require a four-year college degree and four years of IT-related experience.

IT Helpdesk

In our Information Technology department, we run a 24x7 national helpdesk operation supporting the entire Federal Reserve System. Helpdesk professionals excel at customer service and thrive in an environment where they’re able to help employees problem solve and troubleshoot technical problems. They’re quick on their feet and able to multi-task all the while providing excellent customer service.

Customer Service

Treasury Services and the Customer Contact Center perform a wide variety of customer service tasks while contributing to a high-profile organization. Customer Support Representatives and Customer Service Specialists leverage their communication skills in a fast-paced, ever-changing environment. Employees need to be adaptable, able to multi-task, work with a variety of computer applications, and provide excellent customer service to internal and external customers. These positions generally require a high school diploma and a combination of prior customer service experience. 

Intern

We provide a variety of paid college internships. Internships are designed to help students learn about the Bank and its functions. While specific duties may vary, depending upon the assigned department, internships are project-based and analytical in nature. In addition to on-the-job work experience, internships also provide mentoring, networking and training opportunities to benefit students' personal and professional development.

We regularly recruit for interns between November and February each year for placement at the Bank during the summer months.

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