Final Report for the Enhanced Services Pilot of the Montana Reemployment Services and Eligibility Assessment Program

Abstract

This report analyzes data from a pilot that randomly provided enhanced services to half of Montana’s unemployment insurance claimants selected for Reemployment Services and Eligibility Assessment. Treated participants were told to access these enhanced services, which included a subset of resources available on Montana’s Job Seeker Central, like résumé and cover letter templates and job search tips, prior to their required appointment with a reemployment agent. The data show that the pilot was unlikely to lead to large negative impacts stemming from individuals subsequently failing to attend the required meeting. However, the confidence intervals are too wide to show whether the key benefit of the pilot was saved time for agents or improved programmatic and labor market outcomes for treated participants.