Business Continuity

In the unlikely event there’s a disruption of our services, there will be ways to reach us.

The Federal Reserve Bank of Minneapolis provides the following information to assist you in the event that you experience a disruption to the services we provide. Incorporate this information as appropriate into your institution's business continuity plans. If you have questions, contact the Cash business continuity contacts listed or call Customer Relations at 1-800-553-9656 ext. 46933.

Information about the Community Reinvestment Act and Disaster Recovery

Nationally Provided Services (All other, including Check) [off-site]

In the Event of a Business Disruption at the Federal Reserve

Federal Reserve Cash Services maintains comprehensive business continuity plans that will be activated in the event of a business disruption. The Federal Reserve Bank of Minneapolis' business continuity plans are aligned with those of other Federal Reserve Districts to support continuity of service. Please visit our national Cash Services business continuity page at https://www.frbservices.org/resources/resource-centers/business-continuity/ for more information.

If the normal provision of cash services is impaired, the Ninth District will notify its customers via the following methods: fax, e-mail, and FedLine Web.

Accessing Federal Reserve Cash Services

If your normal currency and coin ordering channel is unavailable, you can also place orders by contacting your local Federal Reserve office via telephone or fax. Please see the contact numbers provided below.

If a Ninth District Fed office becomes inaccessible for an extended period of time, your financial institution may be directed to place orders with other Federal Reserve offices. You may also be informed about restrictions on currency and coin orders and deposits, and may be directed to alternative pick-up and delivery points.

Cash Services Contact Telephone Numbers

If your normal currency and coin ordering channels are unavailable, please use the following contact numbers to place your orders.